Painter Growth

Privacy Policy

Painter Growth Ventures

Effective Date: November 11, 2026

Painter Growth Ventures (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you receive text messages or calls from us.

Our client software, The Den, has its own privacy policy at my.paintergrowth.com/privacy.

By using this website, you consent to the practices described in this Policy.

1. Company Information

Painter Growth Ventures
500-211 19th Street East
Saskatoon, Saskatchewan S7K 5R6
Canada

Privacy & Legal Contact:
Joseph A. Gill Legal Prof. Corp.
j.gill@mckercher.ca

2. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

When you:

  • Book a sales call
  • Talk or chat with Lionel, our AI coach
  • Submit a form
  • Download resources
  • Subscribe to email communications
  • Contact us

We may collect:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Business revenue information (if voluntarily provided)
  • Any other information you submit

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on pages
  • Click behavior

This data is collected through cookies and tracking technologies.

3. Cookies & Tracking Technologies

We use:

  • Cookies
  • Analytics tools
  • CRM tracking
  • Facebook Pixel
  • Retargeting technologies

These tools allow us to:

  • Analyze website traffic
  • Improve marketing performance
  • Serve targeted advertisements
  • Optimize user experience

You may disable cookies through your browser settings, but certain functionality may be limited.

4. How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Schedule calls
  • Deliver requested resources
  • Provide marketing communications
  • Improve website performance
  • Analyze advertising campaigns
  • Comply with legal obligations

We do not sell personal information.

For Canadian and certain U.S. jurisdictions, we process personal information based on:

  • Consent
  • Contractual necessity
  • Legitimate business interests
  • Legal compliance

6. Marketing Communications

If you provide contact information, we may send:

  • Emails
  • Text messages, only if you have agreed to receive them (see Section 7)
  • Promotional content
  • Event invitations

You may unsubscribe at any time using the unsubscribe link in emails, by replying STOP to any text message, or by contacting us.

7. Text Messages (SMS)

We send text messages only to people who have agreed to receive them. Depending on what you agreed to, our texts may include replies to your messages, booking confirmations and reminders, account notices, and event updates. If you are a Painter Growth client and turn on Text & call Lionel in The Den, Lionel, our AI coach, also texts and calls you about your business.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to any text to stop receiving them. We will confirm once, then send no more texts unless you reply START.
  • Reply HELP for help, or email support@paintergrowth.com.
  • Agreeing to receive texts is never a condition of buying anything from us.
  • Mobile carriers are not liable for delayed or undelivered messages.

When you text us, we keep your mobile number, the messages, and delivery details to run the service and keep records of your consent.

We do not share, sell, rent, or trade your mobile phone number or your text message opt-in data and consent with any third party or affiliate for marketing or promotional purposes. Service providers that work for us, such as our CRM and the companies that deliver our messages (such as Twilio), may receive them only to provide those services to us. Apart from that, the categories of third parties described elsewhere in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Conversations with Lionel, Our AI Coach

Lionel, on our website, is an artificial intelligence (AI), not a person. He speaks in an AI voice modeled on our founder's voice.

When you talk or chat with Lionel:

  • We keep a written transcript of the conversation, along with the growth snapshot it builds (such as your business's size, stage and main challenge), the page you were on, your browser type and, for voice calls, how long the call lasted.
  • Voice calls use your microphone. By starting a voice call, you agree to the call being recorded and transcribed as described here.
  • What you say or type is processed by our AI service providers to create Lionel's replies: Anthropic (Claude) writes the replies, and ElevenLabs turns speech into text and Lionel's replies into speech. ElevenLabs may store the audio and the transcript of a voice call.
  • Our team may read conversations to improve Lionel and our coaching, and to follow up when you ask us to.
  • If you give us your email to get your plan, we email it to you and add your details, your snapshot and the conversation to our CRM so a coach can follow up.

Please do not share sensitive personal information, such as health information or bank or card numbers, with Lionel. His answers are general information, not professional advice.

9. Third-Party Service Providers

We may share information with third parties that assist in operating our business, including:

  • CRM providers
  • Email marketing platforms
  • Analytics services
  • Advertising platforms
  • Scheduling software
  • Text messaging and calling providers
  • AI service providers (such as Anthropic and ElevenLabs)

These providers are contractually required to protect your information. None of them receives your mobile number or text message consent for its own marketing or advertising (see Section 7).

We are not responsible for the privacy practices of third-party websites linked from our site.

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described
  • Maintain marketing records
  • Comply with legal obligations
  • Resolve disputes

We may retain anonymized data indefinitely.

11. Data Security

We implement commercially reasonable safeguards to protect your information.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to certain processing
  • Request information on how data is used

Requests must be submitted in writing to the contact listed above.

We may verify your identity before responding.

13. Cross-Border Data Transfers

Because we operate in Canada and serve clients in the United States, your information may be transferred across provincial, state, or national borders.

By using this website, you consent to such transfers.

14. Children’s Privacy

This website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

15. Do Not Track Signals

Our website does not respond to browser “Do Not Track” signals.

16. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

The updated version will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated Policy.

Talk to LionelBook a call